Last updated: November 2025
At Solved we value and protect our users' privacy. This Privacy Policy explains how we collect, use and protect personal data when you visit our website www.trysolved.com and use our services.
By using our website or our services, you accept this Privacy Policy.
Controller: Voltstone Technology Services, S.L. (hereinafter, “Solved”)
Tax ID: B05424866
Address: Calle Utiel 58, bajo, 46901 Torrent (Valencia), Spain
Email: info@trysolved.com
Data Protection Officer (DPO): no DPO has been appointed.
Contact details: first name, surname, company, role, phone and email.
Browsing data: IP address, browser type, operating system, pages visited and time spent.
Data supplied through forms: information you voluntarily give us when requesting a demo, contact or subscription.
Cookies: we use our own and third-party cookies to improve the browsing experience and gather usage statistics. You can find more information in our Cookie Policy.
Purpose | Legal basis |
|---|---|
Answering enquiries, requests or product demonstrations | Performance of pre-contractual or contractual measures |
Providing Solved's services and maintaining the business relationship | Performance of a contract |
Sending commercial communications or information about Solved | Consent of the data subject |
Analysing and improving the website and the user experience | Solved's legitimate interest |
Complying with legal obligations or requests from authorities | Legal obligation |
Personal data will be kept:
For as long as the commercial or contractual relationship lasts.
For as long as the user does not request their deletion.
And afterwards, for as long as needed to meet legal obligations or handle any claims.
We may share personal data only in the following cases:
Service providers: third parties supplying technical, hosting, marketing or support services, with whom Solved holds data processing agreements under Article 28 GDPR.
Legal obligations: where necessary to comply with a law, judicial proceeding or request from a competent authority.
Corporate transactions: in the event of a merger, acquisition or transfer of assets, always safeguarding confidentiality.
No international data transfers outside the European Economic Area take place without appropriate safeguards.
You may exercise the following rights at any time:
Access to your personal data.
Rectification of inaccurate or incomplete data.
Erasure (“right to be forgotten”).
Restriction of processing.
Portability of your data.
Objection to processing or withdrawal of consent.
To exercise them, write to info@trysolved.com, stating the right you wish to exercise and enclosing a document proving your identity.
You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have not been respected: www.aepd.es.
Solved applies appropriate technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or destruction. That said, no system is completely secure, so absolute security of the information cannot be guaranteed.
Our website may include links to third-party sites or services. Solved is not responsible for the privacy practices or the content of those sites. We recommend reviewing their policies before providing any personal information.
Solved may amend this Privacy Policy whenever it considers it necessary, publishing the new version on this same page. We will notify you of significant changes through a notice on the website or by email.
Date last updated: November 2025