Last updated: November 2025
At Solved, we value and protect our users' privacy. This Privacy Policy explains how we collect, use and protect personal data when you access our website www.trysolved.com and use our services.
By using our website or our services, you accept this Privacy Policy.
Controller: Voltstone Technology Services, S.L. (hereinafter, "Solved")
Tax ID (CIF): B05424866
Registered address: Calle Utiel 58, bajo, 46901 Torrent (Valencia), Spain
Email: info@trysolved.com
Data Protection Officer (DPO): No DPO has been appointed.
Contact details: first and last name, company, job title, phone number and email address.
Browsing data: IP address, browser type, operating system, pages visited and browsing time.
Data provided through forms: information you voluntarily provide when requesting a demo, contacting us, or subscribing.
Cookies: we use first-party and third-party cookies to improve the browsing experience and gather usage statistics. You can find more information in our Cookie Policy.
Purpose | Legal basis |
|---|---|
Handling inquiries, requests or product demos | Performance of pre-contractual or contractual measures |
Providing Solved's services and maintaining the business relationship | Performance of a contract |
Sending marketing communications or information about Solved | Consent of the data subject |
Analyzing and improving the website and user experience | Solved's legitimate interest |
Complying with legal obligations or requests from authorities | Legal obligation |
Personal data will be retained:
For as long as the business or contractual relationship continues.
Until the user requests its deletion.
And afterward, for the periods required to comply with legal obligations or address potential claims.
We may share personal data only in the following cases:
Service providers: third parties that provide technical, hosting, marketing or support services, with whom Solved has data processing agreements in accordance with Article 28 GDPR.
Legal obligations: when necessary to comply with a law, judicial proceeding or request from a competent authority.
Corporate transactions: in the event of a merger, acquisition or transfer of assets, always ensuring confidentiality.
No international data transfers outside the European Economic Area are carried out without appropriate safeguards.
You may exercise the following rights at any time:
Access to your personal data.
Rectification of inaccurate or incomplete data.
Erasure ("right to be forgotten").
Restriction of processing.
Portability of your data.
Objection to processing or withdrawal of consent.
To exercise these rights, you may write to info@trysolved.com, indicating the right you wish to exercise and including a document proving your identity.
You also have the right to file a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD) if you believe your rights have not been respected: www.aepd.es.
Solved applies appropriate technical and organizational measures to protect personal information against loss, misuse, unauthorized access, alteration or destruction. However, no system is completely secure, so we cannot guarantee the absolute security of information.
Our website may include links to third-party sites or services. Solved is not responsible for the privacy practices or content of such sites. We recommend reviewing their policies before providing any personal information.
Solved may amend this Privacy Policy whenever it deems necessary, publishing the new version on this same page. We will notify you of significant changes through a notice on the website or by email.
Last updated: November 2025