Actions · Tasks · Non-conformities

From detection to closure. Nothing goes unresolved.

Turn every issue or audit finding into an action plan with an owner, a deadline and automatic tracking. Solved doesn't just detect what's wrong — it sees it through to the end.

Request a free demo
Two workers in hard hats inspect stainless steel tanks with a tablet on the plant floor
event_busy
Overdue task
Marta Ríos · due 2 days ago
task_alt
Action closed
ACC-0473 · verified on-site
Adhesivos Orcajada ASP Asepsia Carnavi Cartonajes Pans Delaviuda Dogfy Diet Dulcería La Rondeña Exquisitarium Fritoper G.A. Torres Gil Comes Gufresco Ignacio González Montes Imperio Garlic Inalsa Inga Foods Laboratorios Almond La Chinata La Juvenil Lácteos Romar Ownat Pampling Panificadora Alcalá Patatas Aguilar Patatas Hijolusa Prilux Riverbend Rujamar Snacks El Valle Solulim Stourgarden Sucroliq Tre Archi Trueco Tuflesa Wetaca Agroveco Deterra Golden Pet Jealsa Patatas Gómez Piensos Procasa Royal Chef Skretting Top Form Adhesivos Orcajada ASP Asepsia Carnavi Cartonajes Pans Delaviuda Dogfy Diet Dulcería La Rondeña Exquisitarium Fritoper G.A. Torres Gil Comes Gufresco Ignacio González Montes Imperio Garlic Inalsa Inga Foods Laboratorios Almond La Chinata La Juvenil Lácteos Romar Ownat Pampling Panificadora Alcalá Patatas Aguilar Patatas Hijolusa Prilux Riverbend Rujamar Snacks El Valle Solulim Stourgarden Sucroliq Tre Archi Trueco Tuflesa Wetaca Agroveco Deterra Golden Pet Jealsa Patatas Gómez Piensos Procasa Royal Chef Skretting Top Form
Clear accountability

Every action has an owner and a date

No more “I thought you were on it.” When you assign an action, the owner gets an instant notification and knows exactly what to do and by when.

An owner and a closing date on every action

Every task starts with an owner and a deadline. No ambiguity about who's responsible or by when.

Automatic notifications by app and email

The owner finds out the moment something is assigned to them. Nothing depends on a stray email.

Reminders before the deadline passes

Solved sends alerts before an action falls behind, so it gets closed by the committed date.

notifications_active
New task assigned
Check the seal on cold room 2 · due in 3 days
Status of my actions
Replace seal on cold room 2Closed OK
Validate line 3 cleaningIn review
Calibrate temperature probeOpen
Quality worker in a lab coat, mask and gloves logs data on the plant computer
Non-conformitiesAllOpenIFS
NC-118Labeling with no visible batchCritical
NC-117Incomplete temperature recordIn progress
NC-115Missing signature on receiving controlClosed
verifiedFull traceability through to closure
Non-conformities under control

Closed before your next audit

Log every audit or inspection non-conformity, assign it and track its status through to closure. When the auditor arrives, your evidence will be ready.

Logging of audit and inspection non-conformities

Every finding is documented with its evidence — no loose paperwork.

Filter by status, type or owner

Find what's still open, what's critical, or what belongs to a specific team, in seconds.

Full traceability from detection to closure

Every non-conformity's history stays available for the audit.

ISO 9001IFSBRCISO 22000HACCP
SymptomProduct rejected on line 3
Why?Defective package seal
Why?Worn seal on the sealing machine
Root causeNo preventive replacement plan
Product rejected Machine worn seal Method Material Labor
Group causes by category until you isolate the root.
check_circleCorrective action: preventive task added in CMMS
Root cause analysis

So the problem doesn't happen again

Putting out the fire isn't enough. Get to the source of the problem, not just the symptom, with a structured method — the 5 whys or the Ishikawa diagram — so the fix is permanent.

Proven methods: 5 whys and Ishikawa

Choose the technique that fits the problem, with a structured method instead of improvising.

Corrective actions linked to the analysis

Every root cause generates its own corrective action, targeting the source, not the symptom.

Switch methods in the panel →

Automatic tracking

Visibility without chasing anyone

Progress updates itself. At a glance, see what's done, what's in progress and what's falling behind — and filter by owner without asking around one by one.

Automatic progress updates

When someone makes progress on an action, the status updates itself. No one has to report it manually.

Filter by owner in one click

View just one person's actions to instantly see how each team is doing.

One view of everything that's open

A single screen with everything pending, so you know where to focus.

Filter by person in the panel →

Actions by owner
J
Replace seal on cold room 2
Juan · Maintenance
Closed OK
J
Calibrate temperature probe
Juan · Maintenance
Open
M
Validate line 3 cleaning
Marcos · Production
In review
M
Review batch labeling
Marcos · Production
Open
R
Close NC-118 (labeling)
Raquel · Quality
In progress
R
Final check on cold room 2
Raquel · Quality
Closed OK
J
Replace seal on cold room 2
Juan · Maintenance
Closed OK
J
Calibrate temperature probe
Juan · Maintenance
Open
M
Validate line 3 cleaning
Marcos · Production
In review
M
Review batch labeling
Marcos · Production
Open
R
Close NC-118 (labeling)
Raquel · Quality
In progress
R
Final check on cold room 2
Raquel · Quality
Closed OK
A bridge between departments

Every department — and your external partners — in the same action

Most problems get solved across several teams — and sometimes with outside suppliers or contractors. Every action has its own comment thread so everyone involved can coordinate without leaving Solved or getting lost in email.

Assign actions across departments

Hand off and share actions between teams without anything falling through the cracks.

Assign to people outside your company too

Suppliers, contractors or auditors receive and resolve their action without needing to be users of your Solved account.

A comment thread on every action

The whole conversation lives next to the problem, not in email threads.

Frequently asked questions

What's the difference between an issue and a corrective action?

The issue flags the problem; the corrective action resolves it. Every issue or audit finding generates an action plan with an owner, a closing date and tracking through to resolution.

How is an owner and a date assigned to each action?

When you create the action, you choose an owner and a closing date. That person gets an instant notification by app and email, and Solved sends reminders before the deadline.

Does Solved manage audit non-conformities (ISO 9001, IFS, BRC)?

Yes. It logs every audit or inspection non-conformity, assigns it with an owner and a deadline, and keeps full traceability from detection to closure. Compatible with ISO 9001, IFS, BRC, ISO 22000 and HACCP.

What is root cause analysis and what is it for?

It's a lean methodology for getting to the real source of a problem, not just the symptom. Solved links corrective actions to the analysis so the fix is permanent and the problem doesn't repeat.

Can I schedule planned tasks in addition to corrective actions?

Yes. Alongside reactive work, you can schedule recurring or one-off tasks and assign them to departments or people, with the same tracking as corrective actions.

Talk to an operations specialist

Warehouse worker using Solved